Sports / Casino
These terms set out what you agree to when you open and use a 78kbd account — covering how we handle your access, your wallet activity through Nagad or Rocket, and what applies under your local law and eligible region. Read through before you start, so you know exactly where you stand.
By creating an account on 78kbd, you enter into an agreement with us that governs how the platform operates for you. These terms apply to every part of your session — from the moment you register through to any wallet movement you make using Nagad or Rocket. They cover the lobby, account settings, transaction records, and any support interaction you initiate through our published contact routes. Access to 78kbd and the activities available on it depend on the laws of your local jurisdiction and whether your region is eligible. We do not make representations about legality in any specific location — that is your responsibility to confirm before you proceed. Where local law restricts or prohibits online account activity of this kind, these terms do not override that restriction. We may update these terms when our services change or when regulatory requirements shift. When that happens, we will post the revised version here with a clear indication that it has changed. Continuing to use your account after an update means you accept the revised terms. If you disagree with any change, the right step is to stop using the account and contact our support team to close it properly. Your transaction history and account records remain accessible to you through the account area for the period we are required to retain them.
Not every part of your experience falls under the same rule. Here is how we draw the lines across the four main areas these terms touch.
These terms govern how you open, maintain, and close your 78kbd account. Eligibility depends on your local law and the region you access from. We reserve the right to suspend access where eligibility cannot be confirmed or where a breach of these terms is identified.
Deposits and withdrawals processed through Nagad or Rocket are subject to these terms alongside the conditions of those payment services. We record each transaction in your account history, which you can review at any time from the wallet section of your account.
The games, odds, and lobby content available on 78kbd are provided for account holders in eligible regions. Content availability may vary by region. We do not warrant that every title or feature shown in the lobby is accessible from every location.
Nagad, Rocket, and any other external service you connect to your account operate under their own terms. 78kbd is not responsible for how those services handle your data or transactions on their side. Review their policies separately before linking them to your account.
These terms are not one-sided. You have clear, actionable rights when it comes to your account data and how we handle it. If something looks wrong in your transaction history — a wallet entry you do not recognise, a balance discrepancy, or a record that does not match what you submitted — you can raise it directly through the support routes we publish. We will investigate and respond through the same channel. You can also request a correction to your account details at any time by going into the account settings area and updating the relevant fields, or by contacting support if the field is locked. If you want to understand what information we hold about you, submit a request through our support contact and we will confirm what is on record. Closing your account is also your right — contact support, confirm your identity through the steps shown, and we will process the closure and confirm it back to you.
Your full transaction history is available inside the account wallet section. Check deposit and withdrawal entries against your Nagad or Rocket records at any time without needing to contact support.
Update your registered details through account settings. For fields that are locked after verification, contact support with the correction and the reason — we will review and confirm the outcome.
If any term here is unclear or you believe something on your account does not match what these terms describe, open a support query. Reference the specific section or transaction so we can respond precisely.
You can close your account at any time. Contact support, complete the identity confirmation step shown in the closure flow, and we will action the request and send you a confirmation.
If you have a question about these terms, a transaction dispute, or a request related to your account data, use the contact routes below. We handle policy queries through the same channels as general account support — there is no separate form to find.
Open the chat widget from any page while signed in to your account. Describe your query and reference the relevant section of these terms or the transaction date so the team can pull the right record.
Send your query to our support address listed in the account help section. Include your registered account identifier and a clear description of the issue. We respond through the same email thread.
The help centre in your account area covers common policy questions with step-by-step answers. Check there first — many terms and account queries are answered without needing to open a ticket.
We take the obligations in these terms seriously and have built the account infrastructure around them — not as an afterthought. Here is what that looks like in practice across the four areas that matter most to you.
Your account is protected through credential verification at login. If you notice any access you did not authorise, contact support immediately through live chat or email. We will lock the account while we investigate and keep you updated through your registered contact.
We retain your account and transaction records for the period required under applicable rules. You can request a summary of what we hold at any time through support. When your account is closed, we follow the retention schedule and confirm the timeline to you.
We use session data to keep your account active while you are logged in and to remember your lobby preferences. You can review and adjust cookie settings through the browser controls on your device. Disabling certain cookies may affect how parts of the account area function.
If a terms update affects something material about your account — wallet rules, access conditions, or data handling — and you want to discuss it before accepting, contact us through the support routes above before your next session. We will walk through the change with you.
These are the questions we hear most often about how these terms work in practice.
Access and eligibility depend on your local law and the region you are connecting from. If online account activity of this kind is permitted where you are, these terms apply to your use of 78kbd. We recommend confirming your local position before opening or continuing to use an account.
We post the updated version on this page and indicate that a change has been made. If you continue using your account after the update, that counts as acceptance. If you disagree with the change, contact support to close your account before your next session.
Go to the wallet section of your account and locate the transaction in question. If the record does not match what your Nagad or Rocket history shows, open a support query with the transaction date and amount. We will cross-check our records and respond through the same channel.
Yes. Submit a request through our support email or live chat, include your registered account identifier, and specify that you want a data summary. We will confirm what is on record and provide it within the timeframe required under applicable rules.
Contact support immediately through live chat — it is the fastest route. Ask us to lock the account while you investigate. We will confirm the lock, review recent access logs, and guide you through the steps to secure the account before restoring your access.
Contact support through live chat or email and request account closure. You will need to confirm your identity through the steps shown in the closure flow. Once confirmed, we process the closure and send you a written confirmation. Your transaction history remains on record for the required retention period.